At dewe11, your privacy is a core operating principle, not an afterthought. This Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over it as an Indonesian player on our platform.
Last Updated: January 2026All data transmitted between your device and dewe11's servers is protected by industry-standard 256-bit SSL/TLS encryption, the same standard used by major international banks.
dewe11 never sells or rents your personal data to third-party marketers. Your information is used exclusively to operate, secure, and improve our platform for you.
You have the right to access, correct, export, and request deletion of your personal data at any time by contacting our support team, subject to legal retention requirements.
We collect only the data that is genuinely necessary to provide our services, comply with our KYC obligations, and prevent fraud. We do not collect data speculatively.
We use only essential and analytics cookies to keep the Platform functional and to understand how players use it. No third-party advertising cookies are placed on your device.
Promotional emails and SMS messages are opt-in only. You can withdraw consent and unsubscribe from all marketing communications at any time through your account settings or by contacting support.
About This Document: This Privacy Policy ("Policy") describes how dewe11 ("we", "us", "the Platform") collects, uses, stores, and shares the personal data of registered players and visitors ("you") on https://dewe11.cam. This Policy forms part of our Terms & Conditions. By using the Platform, you acknowledge that you have read and understood this Policy.
1.1 dewe11 is committed to protecting the privacy and personal data of every player who uses our platform. We operate primarily for players based in Indonesia — from Jakarta and Surabaya through to Bali, Bandung, Medan, and beyond — and we take seriously the responsibility that comes with handling the personal and financial information of a large player base.
1.2 This Policy applies to all personal data processed by dewe11 in connection with the registration and use of player accounts, the placement of bets and wagers, the processing of deposits and withdrawals via Indonesian payment methods (including BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja), and all other interactions you have with the Platform.
1.3 We apply a principle of data minimisation: we collect only the personal data that is strictly necessary to deliver our services, comply with our legal and regulatory obligations, and protect the security and integrity of the Platform. We do not collect data for speculative or undefined future uses.
1.4 This Policy is written in plain English and structured to be genuinely readable. If anything is unclear, please contact our support team — we are happy to explain any aspect of our data practices in plain terms.
2.1 For the purposes of this Policy, the data controller responsible for your personal data is dewe11, the operator of the Platform at https://dewe11.cam. As data controller, dewe11 determines the purposes and means by which your personal data is processed.
2.2 Our designated data protection contact can be reached at the email address set out in Clause 15. All data-related requests, complaints, and inquiries should be directed to that address with the subject line "Data Privacy Request — dewe11".
2.3 Where your personal data is processed jointly with a payment provider, KYC verification agency, or fraud detection service, the relevant processing arrangements are governed by separate agreements and each party's respective privacy obligations.
dewe11 collects the following categories of personal data. We have set the categories out below in a tabular form for clarity.
We do not collect sensitive data in the ordinary course of operating the Platform. We do not process special-category data such as racial or ethnic origin, religious beliefs, political opinions, or health data, except where you voluntarily provide such information to us in the context of a responsible gaming support request.
4.1 We collect and generate personal data through the following means:
5.1 We process your personal data on the following bases, in accordance with internationally recognised data protection principles:
5.2 Where we process personal data on the basis of legitimate interest, we have conducted a legitimate-interest assessment to confirm that our processing is proportionate and that your rights are adequately protected.
6.1 dewe11 does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances set out below:
6.2 If dewe11 is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will take steps to ensure that any such transfer is subject to data protection obligations consistent with this Policy and will notify you of any material change in the identity of the data controller.
7.1 dewe11 operates under an international gaming licence and our data processing and hosting infrastructure may be located outside Indonesia, in jurisdictions with robust data protection regimes.
7.2 Where your personal data is transferred to a jurisdiction that does not provide an adequate level of data protection, we ensure that such transfers are protected by appropriate safeguards. These may include Standard Contractual Clauses approved by relevant authorities, binding corporate rules, or other measures designed to give your data substantially similar protection to that afforded in our home jurisdiction.
7.3 Regardless of where your data is processed, we require all our processors and sub-processors to maintain standards of confidentiality and data security that meet or exceed those set out in this Policy.
8.1 We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or for as long as we are required to retain it by law, whichever is longer.
8.2 As a general principle:
8.3 Once the retention period has expired, we delete or irreversibly anonymise your personal data using secure deletion methods.
9.1 dewe11 has implemented robust technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, and destruction. These include:
Security Incident Response: In the unlikely event of a breach involving your personal data, dewe11 will notify you and the relevant data protection authority without undue delay, in accordance with applicable law. We will also provide you with details of the breach and the measures we have taken to mitigate it.
10.1 dewe11 uses cookies and similar technologies to enhance your browsing experience, maintain session integrity, and understand how the Platform is used.
10.2 We use the following categories of cookies:
10.3 We do not use advertising or third-party tracking cookies. You may control or delete cookies through your browser settings, though disabling essential cookies may affect your ability to use certain features of the Platform.
11.1 Subject to applicable law and our regulatory obligations, you have the following rights over your personal data:
Request a copy of the personal data we hold about you and information on how it is processed.
Correct inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no compelling reason for us to retain it.
Receive your personal data in a structured, machine-readable format and transfer it to another controller.
Request that we temporarily or permanently restrict processing of your personal data in certain circumstances.
Object to processing based on legitimate interest or for direct marketing purposes.
Withdraw consent to processing at any time, without affecting the lawfulness of prior processing.
Lodge a complaint with the relevant data protection authority if you believe we have violated your data rights.
11.2 To exercise any of these rights, submit a request to the email address in Clause 15 with the subject line "Data Privacy Request — dewe11". We will respond to your request within 30 days, and may require you to verify your identity before proceeding.
12.1 dewe11 sends promotional communications — including tailored bonus offers, seasonal promotions for events such as Idul Fitri and Indonesian Independence Day, and product news — on the basis of your consent. Marketing communications are strictly opt-in.
12.2 You may withdraw your consent and opt out at any time by:
12.3 We will process your opt-out request within 30 days. After opting out, you will continue to receive essential operational communications (such as transaction confirmations, KYC requests, and responsible gaming reminders), which are not subject to the opt-out.
12.4 We never send marketing to players who have self-excluded or who have indicated a wish to restrict their promotional contact.
13.1 The dewe11 Platform is intended exclusively for individuals aged 21 years and older. We do not knowingly collect, process, or retain personal data from anyone under the age of 21.
13.2 If you believe that a person under 21 has registered an Account or provided personal data to the Platform, please contact us immediately at the email address in Clause 15. We will promptly investigate and remove any such data and close any associated Account.
21+ Only: By using the dewe11 Platform, you confirm that you are at least 21 years of age. Access to the Platform by any person under 21 is strictly prohibited, and we actively enforce this through age verification in the KYC process.
14.1 dewe11 may update this Privacy Policy from time to time. Where we make material changes — including changes to the data we collect, the purposes of processing, or your rights — we will notify you via email to your registered address or via a prominent notice on the Platform at least 14 days before the changes take effect.
14.2 Non-material changes, such as corrections of typographical errors or clarifications of existing provisions, may take effect immediately.
14.3 The "Last Updated" date at the top of this page identifies the current version. Your continued use of the Platform after the effective date of any change constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you should cease using the Platform and close your Account.
15.1 If you have any questions about this Privacy Policy or how your personal data is handled, or if you wish to exercise any of your rights, please contact our data protection team using the details below:
Data Privacy Email: [email protected]
Subject Line: "Data Privacy Request — dewe11"
Our privacy team responds to all data access, rectification, and erasure requests within 30 days as required by applicable law. Indonesian-speaking agents are available 24/7.
15.2 For formal legal and regulatory correspondence, please use the same email address with the subject line "Legal Notice — dewe11".
15.3 If you are dissatisfied with how we have handled your personal data, you may lodge a complaint with the relevant data protection authority in our licensing jurisdiction. We will assist you in understanding the appropriate avenue for complaint.
If anything in this Privacy Policy is unclear, or if you would like to exercise any of your data rights, our team is available 24/7. You can also review our Terms & Conditions, browse the FAQ for quick answers, or head back to the homepage.